Privacy Policy

When you use Yumzit, we may collect the following personal information:

• Name and contact details (mobile number, email address)
• Delivery addresses
• Order history and preferences
• Device information (model, OS version, unique device identifiers)
• Approximate or precise location (when location permission is granted)
• Payment-related information necessary to process transactions
• Communications you send us (support chats, feedback)
• Ratings and reviews you submit

We collect this information when you register, place orders, browse the Platform, or contact our support team.

We use your personal information to:

• Provide, operate, and improve the Yumzit Platform and Services.
• Process your orders and payments accurately.
• Assign Delivery Partners and estimate delivery times.
• Communicate with you about orders, updates, and promotions.
• Detect and prevent fraud, abuse, and unauthorized access.
• Personalize your experience (recommendations, offers).
• Comply with legal obligations and regulatory requirements.
• Conduct analytics to improve our services and performance.
• Resolve disputes and enforce our Terms of Use.

Certain Services require access to your device's location. By enabling location permissions, you allow Yumzit to:

• Identify nearby Restaurant Partners.
• Estimate delivery times more accurately.
• Assign the nearest available Delivery Partner.
• Improve delivery accuracy and routing.
• Provide location-based services and personalized offers.

You may disable location access in your device settings at any time. However, some Platform features may not function properly without location access.

We do not sell your personal data to third parties. We may share your information with:

• Restaurant Partners — to prepare and fulfil your orders (name, delivery address, contact number, order details).
• Delivery Partners — to facilitate delivery (name, delivery address, contact number).
• Payment Service Providers — to process transactions securely.
• Cloud and Technology Providers — for hosting, analytics, and communications infrastructure.
• Law Enforcement or Regulatory Authorities — where required by applicable law.

All third parties with whom we share data are required to handle it securely and in accordance with applicable law.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or unlawful processing.

Measures include industry-standard encryption for sensitive data and transactions, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

For any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact: